Terms and Conditions

Terms and Conditions (“Terms”)

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://experiencehaus.comwebsite and (the “Service”) operated by Experience Haus Ltd. (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase.

Refunds

Purchases are non-refundable, except at the discretion of Experience Haus Ltd.  Typically, cancellations or refund requests received 14 days prior to the start of a course or workshop will be honoured.  However, due to the complex nature of the service being provided this cannot be guaranteed, and will be assessed on a case-by-case basis.  This policy does not include deposits, all of which are non-refundable.

As above, direct debits will continue to be requested and taken regardless of course attendance.  Failure to pay an outstanding direct debit may affect credit rating / score.

All refund requests are to be made in writing to learn@experiencehaus.com.  Stating your name, the title and date of the course or workshop to be refunded, and the reason why.

Deposits and Course Reservations

Deposits are non-refundable, except at the discretion of Experience Haus Ltd.

When reserving a course through the provision of a deposit (typically 10% of the total product fee) an email will be issued by Experience Haus Ltd within 3 days (72 hours) requesting direct debit instruction or the supply of a signed and completed company invoice form .   If no such instruction or form are received within 7 days (168 hours) of the initial deposit provision,  Experience Haus Ltd reserves the right to cancel the booking without refund.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Experience Haus Ltd.

Experience Haus Ltd. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Experience Haus Ltd. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us.